Trust and Engagement

Question 1

For this assignment, compare and contrast two communication techniques that can be used to improve employee trust and engagement. Feel free to use the channels or techniques discussed in “Communication Provides Foundation for Being a Best Place to Work” by Kathleen Skidmore-Williams—an article that is located in the Unit IV Required Reading section—or feel free to research your own.

Your assignment should include the components below:

•  Explain why communication is essential in an organization.
•  Explain the ways that effective communication improves employee trust and engagement. Focus on comparing/contrasting two types of channels or techniques (e.g., on-site meetings, employee surveys, workshops).
•  Explain the types of situations where each channel or technique would be most effective. Provide examples and facts for your audience. Avoid simply offering an opinion; rely on valid, academic research. APA format should be used. The assignment should be a minimum of three pages in length. Content, organization, and grammar/mechanics will be evaluated. Information about accessing the grading rubric for this assignment is provided below.

Question 2

Answer the following questions.

Each question should be no less than 250 words.

• Explain the difference between the Internet and World Wide Web. Include how the Internet was developed and who did it. Explain how the world wide web works and who developed it.

• Discuss the difference between using a Wiki, Blog, and Podcast. What are their uses and how do they influence the way we work and communicate today.

• How is application software different from system software? Define each type and give examples and names of software you use daily/weekly or monthly.

• There are different types of hackers. Define each type and explain how they work. Do they make our information systems and personal data safer? Please discuss.

Include as much details as possible in your answer.