Sample Participants

Question 1

In preparation to complete the Signature Assignment, a quantitative research proposal, collect and read five peer-reviewed primary source research articles dated within the previous 5 years related to a research topic of interest. The same sources may be used from this course or from any previous courses that meet the requirement.

Using these sources as justification, properly cited in APA format, develop the following initial quantitative research proposal sections:

1. Statement of the Problem
2. Purpose of the Study
3. Research Question(s)
4. Hypotheses (null and alternative)

Ensure the Statement of the Problem focuses solely on the problem, the Purpose of the Study focuses solely on the intent of the study, the Research Question(s) addresses the Purpose of the Study and do not elicit a yes or no response, and the Hypotheses address the Research Question(s). Ensure all four sections are aligned in content and in wording.

Support your assignment with at least five scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Length: 5-7 pages, not including title and reference pages

Question 2

Consider the following scenario:

As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.

Using the Sample Proposal Template example, write a 700- to 1,050-word proposal.

Address the following in your proposal:

• Explain why teams are essential in a health care organization.
• Explain how other industries use teams.
  • How are they used in other industries, such as aviation, auto racing, or the military?
  • What best practices from other industries could be applied in the health care industry?
• Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department.
• Explain organizational processes that will impact or influence the decision making process to improve efficiency and customer service.
• Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.

Cite 3 references to support your position.