Question 1
A phone call came into the help center from an older patient. She asks, “Which of my insurances is my primary insurance?”
She has been on her husband’s HMO for a long time. Recently she got a new job that offers health insurance, as well.
DISCUSS
What advice would you give the caller to find out how to tell which insurance would be her primary and why that matters. And, if she submitted a claim, should it be filed with multiple carriers?
Question 2
As an IT professional, how do you see your role in influencing the design and implementation of a small network?
From your experience as an IT professional, can you see any issues that may arise in the design and requirements engineering process?
Everything is a project. Think about the project you have chosen for the course and from what you have learned, what will an IT professional do in your project?
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