Module 3 Case: Team Norms And Procedures

Assignment Overview

In this module, the comment was made that norms are implicit and tend to develop over time. However, it was also observed that virtual teams cannot afford the luxury of such a passive process and need to take proactive steps to establish explicit norms.

Case Assignment

In this Case, you are asked to consider ways a virtual team can explicitly establish communication and task norms that support high performance. The following reading provides some additional ideas for how a co-located team could engage in norm-setting. 

Case Reading

Cleary, Y., Slattery, D., Flammia, M., & Minacori, P. (2019).  Developing strategies for success in a cross-disciplinary global virtual team project: collaboration among student writers and translators. Journal of Technical Writing and Communication, 49(3), 309.  Available in the Trident Online Library.

Use the Module 3 Background, Required, and Optional readings list to support your discussions with at least 3 high-quality peer-reviewed references found in the Trident Online Library.

Assignment Expectations

For this Case, complete the following:

  1. Identify 10 specific behavioral norms (five communication and five task norms) that you feel are essential to the smooth performance of virtual teams.
  2. Explain why you feel these norms are essential.
  3. Propose a specific action-plan virtual teams could use to develop and enforce task and communication norms.
  4. Support your paper’s content with 3 high-quality peer-reviewed references available in the Trident Online Library. 
  5. Format your paper according to the APA (7th ed.) guidelines.
  6. Submit your paper to the appropriate dropbox by the assignment due date and time. 

The paper should have an Introduction, Main Body with Subsections, Conclusions, and a Reference List. Use APA (7th ed.) style for citations and references.

Your paper should be 5 pages (excluding title and reference pages) and include at least three high- quality peer-reviewed scholarly sources found in the Trident Online Library. The paper will be evaluated using the following six criteria:

Assignment-Driven Criteria (Precision and Breadth): Does the paper fully address all Keys to the Assignment? Are the concepts behind the Keys to the Assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements?

Critical Thinking (Critical Thinking and Depth): Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis?

Business Writing (Clarity and Organization): Is the paper well written (clear, developed logically, and well organized)? Are the grammar, spelling, and vocabulary appropriate for graduate-level work? Are section headings included in all papers? Are paraphrasing and synthesis of concepts the primary means of responding to the Keys to the Assignment, or is justification/support instead conveyed through excessive use of direct quotations?

Effective Use of Information (Information Literacy and References): Does the paper demonstrate that the student has read, understood, and can apply the background materials for the module?  If required, has the student demonstrated effective research, as evidenced by student’s use of relevant and quality sources? Do additional sources used in paper provide strong support for conclusions drawn, and do they help in shaping the overall paper?

Citing Sources: Does the student demonstrate an understanding of APA Style of referencing, by the inclusion of proper end references and in-text citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all end references been included within the body of the paper as in-text citations?

Timeliness. Was the assignment submitted on time or did student collaborate with professor for an approved extension due date? 

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