International Business Communication

Introduction

a. Why is effective communication Imperative towards a company’s success?

1. It is difficult to communicate needs if there is no communication.

2. This results in an efficient, potentially hostile working environment.

b. What are the common communication hindrances within international companies?

1. Language barriers (VRÂNCEANU, 2015).

2. Cultural differences (Lehman, Dufrene, & Walker, 2017, p.14).

3. Religious differences (VRÂNCEANU, 2015).

2. Language

a. Inferiority Complex

1. Language affects perceptions of oneself and others (VRÂNCEANU, 2015)

2. When a common language exists, those who are unfamiliar are severely disadvantaged (VRÂNCEANU, 2015)

3. Exclusion from collaboration (VRÂNCEANU, 2015).

b. When Language barriers are not taken seriously

1. Resentment towards employees. Hostile Working environment (Hwang, 2012).

2. Issues are never addressed properly (VRÂNCEANU, 2015).

3. Cultural Difference

a. Ethnocentrism

1. Differing world views creates conflicts. (Lehman, Dufrene, & Walker, 2017, p.13).

2. Employees are more adept to become easily offended from those of a different culture (Missaoui,2015).

b. Non-verbal communication

1. Body Language is often misunderstood (Lehman, Dufrene, & Walker, 2017, p.14)

2. Eye Contact is often misunderstood (Missaoui,2015)

3. Language is not complete without understanding culture (Abgo, 2010).

 

4. Religious Backgrounds

a. Gender Relationships because of Religion (Missaoui,2015).

b. Monotheistic Religion Value Systems

1. Personal Responsibility (VRÂNCEANU, 2015).

2. Importance of time (VRÂNCEANU, 2015).

c. Polytheistic Religion Value Systems

1. Emphasis on a larger group responsibility rather than personal (VRÂNCEANU, 2015).

2. Not much importance of time (VRÂNCEANU, 2015).

 

References

Abgo, S., (2010) First Nations Perspectives on Transforming the Status of Culture and Language in Schooling electronically. Journal of American Indian Education 43(3).

Hwang, K., (2012). Effects of the Language Barrier on Processes and Performance of International Scientific Collaboration, Collaborators’ Participation, Organizational Integrity, and Interorganizational Relationships. Science Communication 35(1).

Missaoui, Y. (2015). Non-verbal Communication Barriers When Dealing with Saudi Sellers. International Journal of Organizational Leadership, 4(4), 392-402.

VRÂNCEANU,C.A., (2015). A Look at Cultural Barriers electronically. Cross-Cultural Management Journal 27(1).