Change is a constant within the health care arena today. Change is a common source of conflict. All professional nurses must have the leadership and management skills necessary to manage conflict. Sources of potential conflict in the professional setting include disputes over resource allocation, differences in personalities, values, cultural beliefs, professional, organizational and unit goals. Describe a conflict in a clinical setting that you have been involved in, including the effect it had on patient care and/or staff members. What strategies do you believe work best in resolving this conflict?
- Textbook:
- Kelly, P. (2012). Effective team building.In K. Polifko-Harris & C. Anunciado, (Eds.), Nursing leadership & management (pp. 267- 282). Clifton Park, NY: Delmar, Cengage Learning.
- Kelly, P. (2012). Change, innovation and conflict management.In K. Pfendt & M. Anderson, (Eds.). Nursing leadership & management (pp. 297- 321). Clifton Park, NY: Delmar, Cengage Learning.
Do you need help with this assignment or any other? We got you! Place your order and leave the rest to our experts.