- Taking Responsibility – for example, understanding and clarifying work requirements, being clear about ethics and values and ensure their own capability, managing their time and completing projects and meeting deadlines within agreed timescales.
- Recognising mistakes – for example, admitting and acknowledging mistakes
- Rectifying mistakes –for example, identifying options to correct the mistake and agreeing and taking the best course of action to mitigate the impacts.
- Learning from experiences – you should identify what you have done or will do differently.
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