Decision Making

Explain a range of decision-making processes to identify potential solutions to a specific people practice issue.

INDICATIVE CONTENT:
Decision-making processes: for example best fit, future pacing, problem-outcome frame, action learning approaches, De Bono (six thinking hats).

RANGE OF DECISION-MAKING APPROACHES
This means explain your approach to analysing the issue – how you made sense of it. Then, how this led to you identifying possible solutions to the issue. At this point, you are not identifying the required solution, just possible solutions. When you cover AC 2.4 you will demonstrate your use of a decision-making tool to identify the correct solution to the issue.

In the workshop, we covered:
• Best fit
• Future pacing
• De Bono (six thinking hats)
• Mind mapping.

So, to cover the requirement to explain a ‘range of decision-making approaches’, you could briefly explain each of these and how they could be used to make sense of the people issue.

KEY INSIGHTS
‘Key insights’ into the issue – this means, what can we see? What can we make sense of? For example, you could consider:
• Cause
• Who is involved? How?
• Potential and/or real impact?
• Possible focus areas for a solution?

So, describe the people issue from different perspectives, leading to a discussion about the possible solutions (focus areas).