Decision Making

Think of a time when either (a) an organization where you worked decided to implement a change (for example, changing an expense report policy or upgrading the telephone system); or (b) you decided to change something in your personal life (for example, choosing to socialize with a new group of friends).

Describe how and why the decision was made to change.  Reflect on how you and others reacted to the change?  Place yourself in the role of a consultant and provide three recommendations for how the change could have been managed so things went smoother and were accepted more positively.

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