Conflict Resolution


1)  As a manager, what would you say are the most common barriers to integrative solutions that you face when negotiating with employees? Identify these barriers and discuss general strategies you can use to address them.


2)  How would your ability to successfully engage in mediation with employees be affected by concerns either party has in trusting you? Is it possible to reestablish this trust so that you can intervene? How would you go about doing this?

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