Communication Process

According to most communication researchers, the greatest fear in the United States is the fear of public speaking. In fact, people report fearing public speaking even more than they fear death! As comedian Jerry Seinfeld observed, “this means to the average person, if you go to a funeral, you’re better off in the casket than doing the eulogy.”
Of course, communication apprehension isn’t limited only to public speaking. Some people get nervous in group settings, others might become apprehensive during an important interview. Personally, my greatest communication fear is attending a party when I don’t know anyone and being told “to mingle!”
Dr. James McCroskey developed an instrument for assessing people’s communication apprehension in four different settings: talking in a group, participating in a meeting, talking one-to-one with a person (dyadic communication), and public speaking.
Open this link to take an online version of the 24-question version of the Personal Report of Communication Apprehension Link to Assessment
After you have completed the online Personal Report of Communication Apprehension and received your results, post a 400-500 word reflection on how accurate you believe your PRCA-24 results are. If you are comfortable doing so, share your specific scores. If you are uncomfortable sharing that information, just generally describe your feelings about communication. Be sure to discuss specific communication situations in which you are more or less nervous.
Required Citations – PRCA-24 (Visit this site to see how to cite the results of a survey/assessment: Tests, Scales, & Inventories). At the end of each post (initial & replies), list your word count (WC) and Grammarly Score (GS) in the format (WC – ##; GS – ##).
Open the discussion link and select Create Thread to post your initial response.
Due Week Four (4) by Day Three (3)
Once again, in your replies, we will use this conversation as a chance for coaching our colleagues. If you note someone struggles with something that you have overcome, tell them how. Let’s use this topic to become better communicators together..
4.0 Week Four Reading and Lecture Requirements
LinkedIn Learning:
IMPORTANT: You will need to complete the quizzes and earn the LinkedIn Learning Certificate for this unit. Your certificate will be uploaded in the Week 4 Coffee Talk.
TED Talk: Drew Dudley’s Everyday Leadership
Bariso’s EQ Applied – Chapter 6: The Power of Influence; Chapter 7: Building Bridges
Morgen, S.D. (2016). The discipline of listening: Tips to listen accurately. Personal Excellence Essentials. Retrieved from
Northouse’s Leadership: Theory and Practice, Chapter 13
Slaughter’s Momentum for Life, Chapter 4: Investing in Key Relationships
Optional Reading
7 Important Habits of Leaders Who Know How to Listen Link to Lolly Daskal Site
Here’s How Great Leaders Listen to and Understand Their Team Link to Article Site
Listening Is an Overlooked Leadership Tool Link to HBR Site

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