Central City Medical Group

What were Deb Moore and CCMG’s reasons for rolling out an EMR?
What went well and what did not go well from an implementation standpoint?
Imagine you are Deb Moore. What would you do next to help CCMG move forward after all the issues related to implementation and the physician reactions to the new EMR? Note that there is no answer to this question within the case study, which means you’ll need to take your time to provide a thoughtful, original response.

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