Appraise Different Ways Organisations Measure Financial and Non-financial Performance.

The ‘command verb’ here is ‘appraise’ – this means discuss in depth, including drawing of ideas from secondary sources. You need to choose one method

This method must be able to be used to measure both financial and non-financial performance (the ‘Balanced Scorecard’ is an example)

Measurements of financial and non-financial performance: for example, revenue, gross and net profit, cash flow, return on investment, productivity, key performance indicators, service level agreements, balanced scorecard or similar performance management tools; stakeholder benefits and feedback, customer satisfaction, legal compliance, compliance with environmental standards, sector ratings.

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