Coordination of the Healthcare Services

Scenario
You were invited as a consultant to assess the cohesiveness of the interdepartmental coordination of the healthcare services. The organization tries to improve efficiency and quality of care while reducing the expense on overhead and labor.

Infographic Diagram #1
Select a health organization (Ocean Springs, Singing River). You may choose an ambulatory center, long-term care, acute care hospital, rehabilitation facility, physician practice, diagnostic (imaging or lab) facility, or retail pharmacy. Keep in mind that you must utilize a direct patient care organization not a public health entity, government facility or administrative organization such as a professional organization (AHA, AMA etc.).

In the associated memo for this portion of the assignment, be sure to provide the link to the chosen organization website and provide a paragraph or so about why you selected the organization. Follow APA 7 for formatting guidelines.
• Select a health organization and demonstrate the interconnected departments within the organization. Follow the pathway of patients’ cases that are processed in the organization from check-in to the end of the encounter as well as activities relevant to the patient (HINT: coding, billing, insurance claim and such).
• Demonstrate a minimum of 12 connections between departments. Identify by using arrows the subordinator protocols in the decision-making. Provide reasoning behind your findings in your associated Memo.
Resource for Infographic Maker
There are multiple free infographic maker softwares online you can use. Below are a few free and open softwares that are available:
• Lucid
• Marq
Note: Be sure to submit your diagram in PDF format.

Infographic Diagram #2
Select a real health organization (different from chosen for diagram 1) that you are either familiar with or wish to research which has an integrated model including multiple health delivery settings (inpatient, outpatient, medical practices, urgent care, managed care, etc.)
In the associated memo for this diagram, be sure to provide the link to the chosen organization website, and provide a paragraph or so about why you selected the organization. Also, discuss the identified connections and their subordination in decision making.
• For this diagram, you can choose to follow a patient, supply chain or any other function requiring interdependency or involving different delivery settings.
• Develop a diagram illustrating the connections between the different delivery settings. Analyze the value of demonstrated interdependences and provide an example how it improves organization at large performance and sustainability.
Note: Be sure to submit your diagram in PDF format.

Resources:
Required Reading
• Kaehne, A., & Nies, H. (2021). How to deliver integrated care: A guide for managers. Emerald Publishing. http://ezproxy.umgc.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2631926&site=eds-live&scope=site&ebv=EB&ppid=pp_Cover (pp. 1-14 & 39-58)
o How to Deliver Integrated Care: A Guide for Managers (NOTE: attached PDF)
• Ramirez, B. Hurtado, A., Filerman, G., & Ramirez, C.L. (n.d.). Functions, structure, and physical resources of healthcare organizations. The Global Healthcare Manager (pp. 3-28). https://account.ache.org/iweb/upload/Counte_Ch1-d333923f.pdf
o Functions, Structure, and Physical Resources of Healthcare Organizations
• Winasti, W., Berden, H., & van Merode, F. (2023). Hospital organizational structure and information processing: An entropy perspective. Entropy (Basel), 25(3), 420. doi: 10.3390/e25030420
o Hospital Organizational Structure and Information Processing: An Entropy Perspective

Required Videos
• Educationleaves. (2021, June 2). Types of organizational structure in management [Video]. YouTube. https://www.youtube.com/watch?v=4o6v0XIylzA
o Types of Organizational Structure in Management
• National Council for Mental Health. (2015, August 26). What is integrated care? [Video]. YouTube. https://www.youtube.com/watch?v=S-029Yf7AYM
o What is Integrated Care?

Other Resources
• Gregory, J. (2017, August 15). The 25 largest integrated health systems. Health Exec. https://healthexec.com/topics/healthcare-management/25-largest-integrated-health-systems
o The 25 Largest Integrated Health Systems
• Belbase, B. (2018). Integrated health care. Karma Health. https://medium.com/karmahealth/integrated-health-care-561e5ef49b64
o Integrated Health Care