Scenario
As a business student you are involved in different types of communication forms which take significant importance when you will work in the industry. Therefore, in aiming to improve your communication skills which are essential for your future employability you will be required to compose an improvement plan that would identify your strengths and areas for improvement.
Task 1
Communication is a very important aspect within daily life and particularly in the business context, which is very fast changing and requires a combined set of communication skills.
You are required to develop a personal plan that you think would improve your communication skills and equip you with adequate skills to communicate with subordinates at different managerial levels (AC 3.4).
1- Critically reflect upon your own communication strengths and areas that need improvement.
2- Examine types of communication methods and provide examples when these communication methods are most suitable to use.
3- Discuss how the unit of Managing Communication, Knowledge and Information impacted your communication skills within a personal and business context.
Evidence checklist Summary of evidence required by student Evidence presented
Task 1 Maximum 600 words
Guidance for assignment completion
1-Think about types of communication
(Non-verbal; presentation skills improve writing skills, learn a new language.)
2-Consider the types of feedback you have received from teachers in previous studies regarding you writing skills, critical analysis, presentation skills, and language clarity. This could help to identify areas that you need to improve.
3-As identified in step 2, what would be the communication skills that you would like to work on and have you thought of activities that would help you achieve your plan(s)?
4-You are encouraged to utilize academic models and/or theories to justify and support your communication improvement plan. (Hint! Refer to Honey and Mumford learning styles and Mayer Briggs personality types for a deeper understanding of your own personalities and ways you learn the best)
5-You are advised to conclude your findings in a table format which demonstrates types of communication, your strengths and areas for improvement and specify the activities you will undertake to improve your selected communication skills accompanied by the finishing date.
Table 1: An example of personal plan for skills enhancement.
Types of communication Strengths Areas for improvement Action required By when
Presentation Skills
Interpersonal Communication
Non Verbal Communication
Written Communication
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