Information Communication

Question 1

Discussion one

In this module you saw the important role that emotions play in a negotiation. For this discussion board, share a story of a conflict or negotiation that you were involved in which emotions ran high. It could be personal, work, transaction (such as buying a house) related. What emotions were present on your side? How did these emotions impact your ability to negotiate or resolve the conflict? What emotions were showcased by the other party? How did their emotions affect the negotiation or resolution process?

Discussion two

Clearly emotions are starting to run high in this situation. For this discussion board, describe and evaluate the biases that are present for both parties. From each party’s perspective, frame the issue(s) that are present. How was information communicated in this situation? Assess the verbal and non-verbal cues showcased by both parties. So that both employees can be effective communicators in their meeting with their supervisor, create a list of 4 questions for each party to ask the other so that this conflict can end in a win-win.

Question 2

A.The typical steps or flow in a negotiation can be found in the phase models of negotiation:

1. Initiation.

2. Problem solving.

3. Resolution.

Defines these three phases and give a thorough example of each. (Response should not be less than 350 words)

B.Your state has a forthcoming referendum concerning no smoking in public places including bars and restaurants. Follow the ten steps on page 137 on negotiation planning. A 300-350 word response must be posted to the discussion forum.

Use APA format for the both discussions. Include citations and references.