Human Management

1. What is employee engagement? Why should management be concerned about engaging employees? How should this be done?
2. What types of employee training should an agency provide? How should the training be provided?
3. Should public agency funds be utilized for employee morale boosting events? Why or why not, and under what circumstances?
4. How does a government agency develop leaders instead of managers? Explain your answer?
5. What do you see as the advantages and the disadvantages to a public agency in having employees represented by unions?
6. What is the Human Resource Department’s role in employee performance management?
7. Why does an agency need a grievance procedure? Explain your answer from the employer and the employee perspectives.
8. Should employee salary increases be related to employee performance management? Why, or why not? If yes, how should they be linked?

Ivancevich, John M. (2010). Human Resource Management (11th ed). New York, NY: McGraw-Hill/Irwin.

Berman, E.; Bowman, J.; West, J. and Van Wart, M. (2016). Human Resource
Management in Public Service. 5th Edition, Los Angeles: Sage. ISBN: 978‐1‐4833‐

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