Question 1 (6 marks)
Conduct a search on the Web for Mobile Applications. Give examples of three Mobile Applications and what business functions they may support and how do they improve operational efficiency, decision making and solve business problems?
Question 2 (6 marks)
Distinguish between data and information using an Information System example. Describe the organizational, management, and technology dimensions of Information Systems.
Question 3 (6 marks)
VES is a family-owned manufacturer of budget vacuums has grown exponentially over the last few years. However, the company is having difficulty preparing for future growth. The only information system used at VES is an antiquated accounting system. The company has one manufacturing plant located in Al-Ain; and three warehouses, in Al-Ain, Dubai, and Abu Dhabi. The VES sales force is national, and VES purchases about a third of its vacuum parts and materials from a single overseas supplier. You have been hired to recommend the information systems VES should implement in order to maintain their competitive edge. However, there is not enough money for a full-blown, cross-functional enterprise application, and you will need to limit the first step to a single functional area or constituency. Describe the features of the system you have chosen and explain reasons behind your choice for the above problem?
Question 4 (6 marks)
Describe the main input, processing, and output of the UPS’s package tracking system. Describe the system’s 3 dimensions (management, organization, and technology).
Question 5 (6 marks-2 each)
Answer the following questions:
- Suggest three examples of using RFID for at least three different business purposes.
- Describe the geographic information systems (GIS).
- Define the three primary components of a comprehensive customer relationship management (CRM) system.
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