Communication and Conflict Management

Locate and select two trends in health care human resources and organizational behavior.
Analyze how the trends you selected might impact the future of the industry. How might you use the knowledge you have gained in this course to implement these trends in your current health care organization?

*****Post a cohesive response to the following:
Briefly explain the two trends you selected. Analyze how these trends might impact the future of the industry. Include how you might use the knowledge you have gained in this course to implement these trends in your current health care organization. Defend or argue your analysis.
Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

The name of the Book
Borkowski, N. (2016). Organizational behavior, theory, and design in health care (2nd ed.). Burlington, MA:

Jones and Bartlett.Chapter 4, “Workplace Communication”
Chapter 13, “Decision Making”
Chapter 14, “Conflict Management and Negotiation Skills”
Chapter 18, “Organization Development”
Chapter 19, “Managing Resistance to Change”